BLOGS  |  SCRIPTLESS TEST AUTOMATION

Three test automation case studies that will inspire you

Author : Smruti Jadhav

Date : Sep 29, 2023

Executive Summary : 

Scriptless test automation involves using automated tools designed for software validation without scripting or coding anything manually. This means less manual effort in developing tests which leads to decreased overhead from unnecessary resources such as programmers writing code, learning new technologies and dealing with their maintenance when needed. Furthermore, since most modern commercial solutions are offered a subscription model than fixed licenses fees enabling companies acquire up-to-date technology at minimal upfront investment while scaling easily according to changing needs without getting locked into large investments on ramping up teams.

While the benefits of scriptless test automation are evident, many are not sure whether they will benefit from moving to a scriptless test automation tool. To help them decide better, we are sharing three case studies where scriptless test automation added tremendous value the QA efforts. We hope you will find these case studies helpful and compelling.

Case study 1: How a global healthcare company improved testing cycle time by 40x of their complex, data-intensive Salesforce CPQ implementation program

The client is a global top 10 healthcare company in the world. Focused on developing innovative approaches in the
areas of radiology, cardiology, oncology, respiratory, and other critical areas, the company’s product portfolio has more
than 450 innovative products and services, including medical devices like CT scanners, MRI scanners, ultrasound
equipment, and more.

The client uses the Salesforce platform to configure pricing rules and legal compliance across their massive product
range and geographies. The complexity involved in the configuration process made it challenging for them to create
combinable and upgradable product bundles. They decided to integrate their Salesforce with Apttus CPQ with the
intention of:

  • Ensuring dependency and accuracy of complex products bundles

  • Generating accurate quotes across regions with varying discounts applied

  • Improving client is buying experience and accelerating the sales cycle

Post intervention result:

After the client migrated to Qualitia’s scriptless test automation tool, they witnessed following benefits:

  • 40x improvement in execution time:
    Qualitia has helped slash test execution time from 4 models per hour with manual testing, to 160 models per
    hour with automation! End-to-end testing of the most complex workflows is now being done with 100%
    accuracy and reliability in each release cycle.

  • 75% reduction in defects:
    With a rapid increase in test coverage, testing is now happening in initial stages of development cycles.
    Automation execution is now done continuously across multiple environments to ensure no major or critical
    defect leaks into UAT.

  • Only 5% of incremental efforts to accommodate changes in each release:
    A superior design led to minimal maintenance effort. Automation is now always ready before the release.
Case study 2: A large medical device manufacturer reduced defect leakage by 63% and increased regression testing coverage by 157%

About the client: The client is a global leader in medical technology, pharmaceutical diagnostics, and digital solutions.
Its ecosystem revolves around digitizing healthcare and driving productivity to improve outcomes for patients,
healthcare providers, health systems, and researchers around the world. The client’s sales journey begins with the CPQ
process that involves configuring the product, pricing it, and sharing the quote with prospects. Being a global player
with large institutional clients, their CPQ process is quite complex.

The client faced following challenges:
  • Increased Complexity Due to Multiple Integrations

  • Inherent Test Automation Complexity of Salesforce

  • Frequent Salesforce Releases

  • Limitations of the Existing Automation Framework

  • Multiple Testing Environments
Post intervention results:
After the client migrated to Qualitia’s scriptless test automation tool, they witnessed following benefits:
  • 63% decrease in defect leakage

  • 157% increase in regression testing coverage

  • Regression execution time reduced from 3 weeks to 7 hours

  • 80% automation maintenance effort saved through reusability
Case study 3: How Qualitia helped one of the biggest insurance companies reduce maintenance efforts by 90% and achieve 80% faster go-to-market while being agile.

This client is a strong player in the Indian insurance market, serving over 100 million customers in over 7000 locations.
Established in 2001, this insurance company provides a range of life, health, and retirement insurance products.
During the Coronavirus pandemic, this insurance provider experienced a huge surge in demand for insurance
products. New business was pouring in. Sales channels were increased to accommodate this demand.

Challenges:

  • Manual Testing Approach
    The client has a granular and time-intensive manual testing process that was slowing them down. This was
    delaying their time to market.

  • PDF Documents
    The Adobe API-based PDF quotations issued online with numerical values represented in tables and custom
    grids made it extremely difficult to perform automated testing.

  • Legacy Systems
    The client uses a legacy macro-enabled calculator that generates xlsb / xlsm files in binary format. This made
    test automation a challenge.

  • Complex Workflows
    Their workflows involve web, mobile, and legacy applications that interact with a range of insurance products
    with changing input & output data sets. This created a huge number of data combinations, which were difficult
    to test.

In all, this insurance company was looking for a scalable, enterprise-caliber test automation platform that could
handle their:

After a stringent evaluation of multiple test automation tools, the client found Qualitia scripless platform requires no
coding skills. The client’s SMEs and manual testers could quickly and easily participate in the automation process.

Easily automates PDF and legacy system testing Using Qualitia, the team formulated a highly customized solution to
handle the complex representation of data in the PDF files as well as the legacy business calculator.

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