Author : Venu Svarna
Date : Jun 05, 2023
In today’s fast-paced digital world, Salesforce has become a critical tool for businesses to manage customer relationships and drive growth. Globally, an increasing number of companies continue to adopt Salesforce as their primary customer relationship management (CRM) platform. In the process, they end up investing more in Salesforce and become more dependent on it for their critical businesses processes.
Salesforce test automation is important for ensuring the integrity of the platform and giving confidence to the users. In this article, we will be talking about certain KPIs that are highly useful when it comes to measuring the success of your automated testing efforts. Before we talk about the KPIs, let us quickly try to understand which are some of the most pertinent challenges when it comes to Salesforce test automation.
Common Salesforce Test Automation Challenges:
Important Salesforce Test Automation KPIs
The list of Salesforce test automation KPIs is unending. The internet is flooded with long lists of Salesforce test automation KPIs but these lists are hardly helpful. First of all, they talk about very generic KPIs which are so loosely defined that tracking them does not make any business sense. Many of these KPIs look good in Excels and checklists but do not impart any visibility into the quality and reliability of automation. In this article, we will be talking about KPIs that can be easily measured and acted upon by the users. Above all, these KPIs can make a real difference to the way you are doing test automation. We will also share a rough recommended value or range also for each of them so that you can easily track where you stand in your Salesforce test automation journey.
Why are Salesforce Test Automation KPIs Important?
Salesforce test automation KPIs are important for several reasons:
These are some of the most important KPIs for Salesforce test automation. By tracking these KPIs, you can measure the success of your test automation efforts, identify areas for improvement, and make data-driven decisions to enhance the stability, security, and functionality of your Salesforce applications.
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